Network status
Monaco Care Mobile
YOUR INSURANCE FOR YOUR MOBILE PHONE AND TABLET
Because accidents happen, the Monaco Care Mobile
service from Monaco Telecom covers and protects your devices
up to 6 months after purchase.
24/7, you can report your claim on your customer portal– www.mobile.monacocare.mc–where you can track your request at any time.
In just 3 minutes, your claim is reported. Your device is repaired within a maximum of 5 days and simple repairs are carried out in less than 24 hours.
During the entire repair period, a device will be lent to you free of charge.*
Value of the device
≤ à €400
• Broken device
• Water damage
• Extension of the manufacturer's warranty
Value of the device
From €401 to €999
• Broken device
• Water damage
• Extension of the manufacturer's warranty
Value of the device
≥ to €1,000
• Broken device
• Water damage
• Stealing
• Extension of the manufacturer's warranty
• Fraudulent communications (up to €5,000)
Already a Monaco Care Mobile customer ?
Your assistance to 99 66 33 99**
Monday to Friday from 8h to 19h and Saturday from 9h to 18h.
or 24/7 on www.mobile.monacocare.mc
* According to stock availability.
**Cost of a local call to Monaco, excluding potential cost of mobile operator.